How to Spot Windshield Repair Scams

Windshields are designed to protect the vehicle’s passengers from the elements, as well as to provide reinforcement to the car’s structure. Since windshields play such a crucial role, it’s only right that any type of windshield-related concern be handled professionally.

It goes without saying that your windshield repair and replacement in Phoenix, AZ should be left to the pros, like Diamond Auto Glass. Nevertheless, you might find yourself confronted with unscrupulous scammers posing as windshield repair specialists. Here’s how to spot scams.

Telemarketing Phone Solicitations

No legitimate windshield installation company will use an automated system to contact you and offer their services. Always ask how they got your number. If they obtained your information through robocalls, be very wary. If they are not local or cannot provide you with any information about their business location, do not trust them over the phone. Else, how did they know that you need a windshield installation?

If They Ask for Signing Without Inspection

You should be worried when a company wants you to sign off on something before you’ve had the chance to inspect it. For example, they might say they’re going to replace your windshield with a new one, but they’re going to fix the old one as best they can. It’ll be difficult to know whether they charged you for a windshield replacement or if they simply went ahead with the repairs. That’s why you must never sign anything until you’ve had the chance to inspect it yourself.

If They Offer Repair Without Seeing the Damage First

There are reasons why offering to repair your windscreen without seeing it is a scam. There are many types of windscreen damage, some of which cannot be repaired. If a supposed windshield repair specialist offers to do the work before knowing what needs to be done, there’s a good chance you’re getting ripped off. It is possibly a scam if they provided you with a definitive cost without seeing the extent of damage.

Whatever you do, don’t let anyone replace the glass until it’s essential. The same goes for windshield tinting, as you can opt not to go for a full replacement.

If you want quality windshield services with transparent pricing, choose Diamond Auto Glass. Contact us today for an appointment.